On this Page
- Who are we?
- Introduction and scope
- Nature of the Plan
- Eligibility
- Plan commencement
- Payments
- Affordability confirmation
- Support and vulnerability
- Missed payments and default
- Effect on the insurance policy
- Cancellation of the Plan
- Variation of service charges
- Availability and discretion
- Legal entity and regulatory framework
- General
1. Who are we?
MJ Touzel (Insurance Brokers) Limited trading as Islands is registered in Jersey (No.2589) at Kingsgate House, 55 The Esplanade, St Helier, Jersey, JE1 4HQ and is regulated by the Jersey Financial Services Commission (JFSC) under the Financial Services (Jersey) Law 1998 for General Insurance Mediation Business (No: GIMB0046).
Hepburns Insurance Limited trading as Hepburns is registered in Jersey (No.4722) at Kingsgate House, 55 The Esplanade, St Helier, Jersey, JE1 4HQ and is regulated by the Jersey Financial Services Commission (JFSC) under the Financial Services (Jersey) Law 1998 for General Insurance Mediation Business.
The Islands’ Insurance Brokers Ltd trading as Islands is registered in Guernsey (No. 6841) at PO Box 449, Plaza House, Elizabeth Avenue, St Peter Port, Guernsey, GY1 3ZZ and is regulated by the Guernsey Financial Services Commission (GFSC) under The Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law 2002 as an Intermediary for general insurance only (No. 13696) and licensed under section 13 of The Lending, Credit and Finance (Bailiwick of Guernsey) Law, 2022 to provide Credit provision in relation to regulated agreements (Part II).
Hepburns Insurance Limited trading as Hepburns is registered in Guernsey (No. 20438) at PO Box 449, Plaza House, Elizabeth Avenue, St Peter Port, Guernsey, GY1 3ZZ and is regulated by the Guernsey Financial Services Commission (GFSC) under The Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law 2002 as an Intermediary for general insurance only (No. 15258) and licensed under section 13 of The Lending, Credit and Finance (Bailiwick of Guernsey) Law, 2022 to provide Credit provision in relation to regulated agreements (Part II).
2. Introduction and scope
These Terms and Conditions apply when you choose to pay an insurance premium by instalments under the Premium Instalments Plan (the Plan).
The Plan is provided by the legal entity named in your Plan documentation (the Provider). Entity‑specific details are set out in the attached Entity Schedules.
3. Nature of the Plan
The Plan is a payment arrangement and credit facility between you and the Provider and is separate from the insurance policy, which is a contract between you and the insurer.
The full insurance premium is payable at the start of the policy period. Instalments do not purchase cover by reference to time.
4. Eligibility
You must be at least 18 years of age, be the policyholder where applicable, and hold a bank account capable of Direct Debit payments.
Availability of the Plan is not guaranteed and is subject to the Provider’s discretion.
5. Plan commencement
The Plan starts on the policy inception date for new policies or the renewal date for existing policies.
Payment amounts, dates and any service charges are set out in your Plan documentation.
6. Payments
All payments under the Plan must be made by Direct Debit and include instalments of the insurance premium and any agreed service charge.
You are responsible for ensuring sufficient funds are available on each payment due date and for notifying us of any changes to your bank details.
7. Affordability confirmation
By entering into the Plan, you confirm that you have considered your financial circumstances and believe that the instalment payments are affordable for you.
8. Support and vulnerability
The Provider is committed to ensuring that the terms of the Plan are clear and understandable.
If your personal or financial circumstances may affect your ability to manage the Plan, or if you consider yourself to be vulnerable then please contact us.
9. Missed payments and default
If a scheduled payment is missed and not remedied, the Plan may be cancelled and the outstanding balance will become immediately payable.
10. Effect on the insurance policy
Where permitted, cancellation of the Plan due to default may result in cancellation of the insurance policy and application of any return premium or refund towards the outstanding balance due under the Plan.
11. Cancellation of the Plan
The Plan may be cancelled by either party on at least 14 days’ written notice or immediately where a default remains unresolved.
12. Variation of service charges
Any service charge applied to the Plan may be varied on an annual basis and will be notified to you before the renewal of the insurance policy.
13. Availability and discretion
The Plan is offered at the Provider’s discretion and may be refused, withdrawn, amended or modified at any time, subject to applicable law.
Nothing in these Terms and Conditions creates an entitlement to the Plan or to specific payment terms.
14. Legal entity and regulatory framework
The Plan is provided by the legal entity named in your Plan documentation. Regulatory status and licensing details are set out in the relevant Entity Schedule.
15. General
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
Your statutory rights are not affected.
The Direct Debit Guarantee
- This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
- If there are any changes to the amount, date or frequency of your Direct Debit, the Provider will notify you in advance of your account being debited or as otherwise agreed.
- If an error is made in the payment of your Direct Debit by the Provider or your bank or building society, you are entitled to a full and immediate refund of the amount paid.
- If you receive a refund that you are not entitled to, you must repay it when the Provider asks you to.
- You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify the Provider.
